We’re Hiring, Client Scaling Manager


Galway Technology Centre (GTC) is a growth facility for technology and digital enterprises in the West Region. One of Ireland’s largest technology enterprise centres, GTC is currently home to 41 companies, with a workforce of 320 high skilled and dynamic people. GTC is a post start-up greenhouse for HPSU’s, micro’s and dynamic SME’s in the knowledge economy to develop and grow. GTC are a commercially focused, successful social enterprise, established in 1994 by the Digital Task Force to encourage the development of technology-based industry in the West of Ireland.

GTC has recently been awarded funding from Enterprise Ireland under the REDF (Regional European Development Fund), to establish ‘Academy West’, which will represent a physical expansion of the Mervue Centre, plus a strategic expansion of the Centre to incorporate a more diverse and specialised set of supports including regional outreach & collaboration, hands-on business growth mentoring, and global entrepreneurship programmes. As part of this growth model GTC  now wish to appoint a:

Client Scaling Manager (to 66k)

Reporting directly to the CEO of Galway Technology Centre (GTC), this role is a three year fixed term contract and will be responsible for:

Primary Role and Responsibilites:

  • Strategy review and implementation support on a needs and case basis.
  • Business and distribution model analysis.
  • Support with business plan execution.
  • Access to finance channels and case building.
  • Export development and regulatory and compliance support.
  • Support with skills development, talent identification and recruitment.
  • Preparation for pitching and sales planning and customer acquisition strategy.
  • Support with organisational and governance structure including board roles.
  • Recruitment of key client companies including second offices and remote worker hosts.
  • Report on progress and seek approval on key decision-making as necessary from the CEO.
  • Research and identify suitable EU Funding, Collaboration & Partnership programmes for Young/Scaling Innovation companies.
  • Contribute to the coordination of a programme of training & events that will inform and support young/scaling companies on funding, collaboration and partnerships.

The Successful Candidate will Possess:

  • Experience working in supporting ‘start-up’ clients in a similar digital hub / social enterprise venture in Ireland, or with a commercial bank supporting start-up businesses with business planning and finance.
  • Ideally, a relevant third level qualification (Business degree or equivalent).
  • A proven track record in helping ‘start-up’ micro-enterprises with preparation for investor and venture funding pitches, export market testing, and recruitment activity.
  • ‘Hands-on’ experience in managing the client operations of a digital hub or similar venture essential.
  • Excellent communication, marketing, financial planning, negotiation & problem solving skills.
  • The ability to create and disseminate effective ‘online’ resources to support work/programme engagement.


This role is supported by Enterprise Ireland under the Regional Enterprise Development Fund (REDF).

Applications please, in strict confidence, by the 5th November 2021 to:

John Madden FCIPD,
Academy West Recruitment,
Galway Technology Centre,
Mervue Business Park,
Email: [email protected]                Tel: +353872561442          www.gtc.ie